Schedule an Appointment Call: (949)229-5055 Email: wellness@acuinstitute.com
Privacy Policy
Effective Date: June 1st, 2024
Introduction Institute of Acupuncture & Lifestyle Medicine (IALM) is dedicated to maintaining the privacy and protection of your personal and health information. This privacy policy explains how we collect, use, disclose, and protect your information.
Information Collection We collect personal and health information to provide you with effective medical treatments. This information includes:
• Personal details (name, address, phone number, email)
• Health history and current health conditions
• Treatment details and progress notes
• Payment and insurance information
Methods of Collection Information is collected through:
• Initial consultation forms
• Follow-up appointments
• Communication via phone or email
• Our website
Use of Information Your information is used to:
• Provide and manage your acupuncture treatments
• Communicate with you about your treatments and appointments
• Process payments and insurance claims
• Improve our services and conduct internal audits
Information Sharing and Disclosure We respect your privacy and will only share your information in the following circumstances:
• With your consent, to other healthcare providers involved in your care
• With insurance companies for billing purposes
• When required by law, such as in response to a court order or subpoena
• To prevent or address serious threats to health or safety
Patient Rights You have the following rights regarding your personal and health information:
• Access: You can request to see or get a copy of your health records.
• Amendments: You can request corrections to your health records if you believe they are incorrect or incomplete.
• Restrictions: You can request limitations on how we use or disclose your information.
• Confidential Communications: You can request that we communicate with you through alternative means or at alternative locations.
Data Security We implement various safeguards to protect your information, including:
• Secure storage of physical and electronic records
• Limited access to your information by authorized personnel only
• Use of encrypted communication channels where possible
Cookies and Online Tracking Our website may use cookies and other tracking technologies to enhance your browsing experience. You can opt out of cookies through your browser settings.
Changes to the Privacy Policy We may update this privacy policy periodically. Changes will be posted on our website with the updated effective date. We encourage you to review our privacy policy regularly to stay informed about how we are protecting your information.
Contact Information If you have any questions, concerns, or complaints about this privacy policy or our privacy practices, please contact us at:
Institute of Acupuncture & Lifestyle Medicine
30131 Town Center Dr. #270, Laguna Niguel, CA 92677
(949)229-5055
wellness@acuinstitute.com
Legal Requirements We comply with all applicable federal and state privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Accessibility Assistance
We are committed to ensuring digital accessibility for people with disabilities, and continually improve the user experience for everyone by applying the relevant accessibility standards. We welcome your feedback on the accessibility of this site. If you have specific questions or feedback about this site's accessibility or need assistance using specific features, please contact us. If you have found an inaccessible area on the site, please specify the web page or element and provide any other relevant information to help us locate the problem. In the event a page cannot be made accessible, we will work with you to make a text version of the content available.
Please contact us via telephone or email to request a specific electronic format.
Additionally, please provide us with your contact information, the format you require, the web page address, and the location of the content. We welcome your questions about this accessibility statement and comments on how to improve our website's accessibility.
Institute of Acupuncture & Lifestyle Medicine
30131 Town Center Dr. #270, Laguna Niguel, CA 92677
(949)229-5055
wellness@acuinstitute.com